Growth & Operations Manager
NameHero®
May 2024 – Present
- Lead growth and operations for the game server hosting category
- Manage workflows across marketing, content, partnerships, and customer success
- Execute acquisition and retention strategies using SEO, paid search, and social media
- Optimize support operations through documentation, knowledge base systems, and training
- Lead community initiatives (Discord), affiliate programs, and YouTube growth strategies
- Analyze performance metrics to identify growth opportunities and improve campaign outcomes